60-302 Business process management
second cycle Master degree study programme Management
Course Supervisor: Assoc. Prof. Aleksander Janeš
Content
Course purpose
In-depth understanding of process orientation for efficient and effective operations of organizations.
Content (Syllabus outline)
- Basic concepts in Business Process Management
- Process orientation and strategic perspectives of business process management
- The process of strategic planning of business process management
- Models and measurement of organizational maturity
- Modelling of strategic and operational business processes
- Key Performance Indicators and measures, soft factors and continuous improvement of business processes
- Contemporary approaches and trends of business process management